

Ever heard this type of conversation? Novel drivers face lack of confidence, making quick decisions while behind the wheel as they are new to the world of driving. So they rather prefer to sit in the back seat or use other modes of transportation.
This state of uncertainty might lead to chronic road accidents in which the individual copassanger as well as the other party could be injured resulting in temporary, permanent disability or even death. But this risk could be prevented provided with the right direction to these audiences.
Thus C.A.N.D.Y.(Capability Assistant for Novice Drivers Yaw) is a smart assistive system to enhance confidence for novice drivers who get conscious and clueless on roads during the initial days of driving.
Context
Covid 19 has affected human life in many ways. Transportation is also one of them. The pandemic led to a type of insecurity among people’s minds while travelling using public transportation. Here are some statistical data
The largest decrease was seen in the modal share of metro services (9 %) followed by buses (4 &), and local trains (1%).
A significant increase in the private modes of travel. The share of private cars and two wheelers increased by about 10%.

People started inclining towards private mode of transportation i.e. 4 wheelers and 2 wheelers.

But what's new in it?
Unlike the previous time, this time the inclination towards 4wheelers was purely driven by the need of the moment not by the want.
This inturn caused a necessity to drive by oneself.

Design process
The process involves the use of Double Diamond methodology to analyse the current scenario and arrive at a solution
Secondary Research
Road accidents

As per the World Health Organization, accident related deaths are known to be the eighth leading cause of death and the first largest cause of death among aged 5-29.

In India alone road accidents kill almost 1.5 lakh people annually. Accordingly, India accounts for almost 11% of the accident related deaths in the World.

Govt. of India recognised human error as one among the 3 major reasons for road accidents
POST COVID-19
13%
decrease in the share of
metro services in
Delhi-NCR.


POST COVID-19
10%
increase in the share of
personal car in
Kolkata.
The decrease in public transport is mainly compensated by an increase in the use of private vehicles.

Owning a personal car is one side, making it run is also equally important; Either learn by oneself or hire someone to drive for you.
Further, this creates a situation where not knowing to drive a vehicle makes a person immobile, Hence making him/her disabled to move when it is necessary.
So what makes practicing driving difficult?
Key findings
Lacking
Studies concluded that driver education and training contributes little to reducing crash risk or involvement for road users
Driver training programmes on vehicle handling skills may actually lead to increased risk taking due to learners’ inflated self confidence and self-rated skills.
Monitoring the capability of what they can do and modifying their learning strategies appropriately; A self assessment.
Reality
Emotions, mood and mental stress may affect driving-related performance in a number of ways, leading to risky and aggressive driving.
The lack of adequate skills is not so much a matter of poor vehicle control, but is more a lack of:
-
being able to observe properly
-
adequately judging traffic situations
-
predicting accurately how a particular traffic situation will develop.

It is also important for a novice driver to understand his capacity; E.g. ‘it is dark and raining, and as I don’t have enough experience yet, I will go by Taxi this evening and not by car’
Primary Research
I conducted primary research to know the actual situation. The research was conducted in local driving schools and was conducted among some users of the age group 18–35 years. It included
-
One who is learning driving
-
Learnt but not practicing
-
Learnt and practicing
-
and the Pros

User Interviews

Observation
while driving

Check listing
Driving school instructors' perspectives
"
I take 2 to 3 theory class on basic road signs and basics of car and proceed
"
"
It is difficult for those who don't know anything about car
"
"
Normally 30 class of 5kms each should be enough to learn to drive.(ONLY LEARN)
"
"
Unable to explain the dynamics of a vehicle
"
"
No feedback system for tutor
"
"
No validation for learner that how much he/she learnt
"
User observation
With the permission of the driving school, I affixed a camera on the dashboard and sat diagonal to the learner while he is driving so that I can observe him/her closely.




Smart band experiment
Further I requested the participants to wear a smart-band so that I can measure the approximate driving stress.
I was able to find out that Learners tend to make more mistakes under stress. Also while under stress giving them more input intern increase the stress level.

A checklist was developed based on the observation while a learner is driving the car. The updated version later compared with the existing driver evaluation checklist form to validate the credibility

Initial handwritten checklist

Improvised checklist
Interviews

Darshan U M
24 years, MSc in Physics
"Learning to drive was always a dream for me since childhood. Now I can drive confidently and don't require help unless I get stuck in a parking lot or sometimes changing the lane. Then I get panic and won't dare touch the car for a week."

Mrs. Vidya
29years, software engi
"I decided to learn driving as I thought public transport wouldn't be safe considering the present covid and social situations. Now I have the hold of ABC and steering. The problem is I can observe surrounding but I'm not able to act accordingly. There should be some help during such a situation."

Shraddha K
26 years, Project Management consultant
"The biggest barrier for me while driving was my inner fear itself rather than any external factors. The stress while driving also leads to fluctuating pressure on A-B-C. I can’t deny the fact that driving school did help me; however, it is always the standard one. I couldn't get personalised instructions."
Opinions
"
I get distracted when I see vehicles.
"
- Kishore
(learning and practicing )
"
I need somebody to guide me at least for a month of my initial driving days
"
- Padma
(learnt but not practicing)
"
Some assistance system should be there to tell you how much to turn the steering
"
- Akash
( learning )
"
It is required to understand vehicle to gain the confidence
"
- Manvith
(9+ years driving experience )
Finalising the parameters
The parameters were first divided into 3 main phases to emphasise on the actual problem. Further filtration was done based on the relevance and learners tendency to not do the mistake


Finalised challenges to intervene

Periphery judgement

Anxiety while driving

Assisting while taking turn

Avoid distraction

Keeping the user in learning zone

Extend the vision

Decent vehicle knowledge
Persona
A user persona was developed to depict the key insights attained from user research and analysis.
Vishal David
Age : 29 years
Occupation : Software engineer
Location : Mysore
Vishal David is an Engineer from a small village of Coastal Karnataka. Despite his family problem and poverty, managed to score good grades in engineering and got a decent job at Mysore. Now having financial stability and hoping for a better life, Vishal is fulfilling all his childhood dreams; driving his own car is one of them. Now he has learned the car with the help of the driving school.
About
-
Recently learnt to drive a car and has bought a new car.
-
He is man with Go getter attitude, always aim at single attempt
-
Quick learner
-
Tech savvy.
Hope
-
A faster way to adapt to system of a vehicle.
-
To have assistance only when it is necessary .
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A trick to handle the stress while driving.
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System to know the progress in the driving.

Pain-points
-
As he is new to driving, can not judge the peripheries of the car
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Makes mistakes and gets stressed.
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Don't know how much to steer.
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No proper knowledge to park the vehicle.
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Don't know how to make a U-turn.
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Cannot judge the distance between a moving vehicle.
Opportunities
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A system that will help only when the user needs it.
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Stress management when there is a need.
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Closed community of novice drivers
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A platform to keep the user in the learning zone.
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An analysis / self help tool.
Scenario
